Privacy Policy:
‍Effective Date: 09/28/2023

‍Pink Zebra is committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your choices regarding your information.

‍1. Information We Collect
We may collect personal information such as your name, email address, phone number, and mailing address when you voluntarily provide it through our website, such as when you fill out a contact form, subscribe to our newsletter, or request information about our services. We may also collect additional information through your interactions with our site, such as IP addresses, browser types, and access times, which help us improve your user experience.

‍2. How We Use Your Information
We use the personal information you provide to:
-Respond to your inquiries and provide the services you request.
-Improve our website and services based on your feedback and interactions.
-Communicate with you about our services, promotions, and events.

Personalize your experience on our website and provide content relevant to your interests.Add you to our email and call lists for service updates, promotional offers, and follow-up communications.

‍3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties unless required by law or with your consent. We may share your information with trusted third parties who assist us in operating our website and conducting our business, provided they agree to keep this information confidential. These third parties include email marketing services, customer support platforms, and analytics providers.

‍4. Security of Your Information
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. This includes implementing security measures such as encryption and secure server protocols. However, no data transmission over the internet or electronic storage system is 100% secure, so we cannot guarantee absolute security.

‍5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files that a site or its service provider transfers to your device's hard drive through your web browser that enable the site's or service provider's systems to recognize your browser and capture certain information. We may use these technologies to track your interactions with our website, understand your preferences, and provide you with tailored content and advertisements. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of the site.

‍6. Your Choices
You may opt out of receiving promotional emails from us by following the unsubscribe instructions included in each email. If you would like to be removed from our call lists, please contact us at info@pinkzebra.ca or call us at +1 (825) 454-7465. You can also contact us to update or delete your personal information.

‍7. Third-Party Links
This website may include links to third-party websites. These sites have their own privacy policies, and we do not accept any responsibility or liability for their policies or practices. We recommend reviewing their privacy policies before providing any personal information.

‍8. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected personal information from a child under 13, we will delete it as soon as possible.

‍9. Changes to This Privacy Policy
Pink Zebra reserves the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new policy on this page. Your continued use of the website after changes have been made constitutes your acceptance of the revised policy.

‍10. Contact Information
If you have any questions about this Privacy Policy, the handling of your personal information, or to update your communication preferences, please contact us at:

Pink Zebra
1111 4 Street SW,
Calgary, AB T2R 1N2
Phone: +1 (825) 454-7465
Email: info@pinkzebra.ca

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Terms and Conditions
‍Effective Date: 09/28/2023

‍Welcome to the Pink Zebra website. These Terms and Conditions govern your access to and use of our website, products, and services. By using our site, you agree to comply with and be bound by these terms. Please read them carefully. If you do not agree to these terms, please do not use our site.

1. General Information and Educational Purposes Only
The content on this website is intended for general informational and educational purposes only and should not be considered a substitute for professional veterinary advice, diagnosis, or treatment. While we strive to provide accurate and up-to-date information, it is not intended to diagnose, treat, cure, or prevent any medical condition or disease in animals. Always seek the advice of a licensed veterinarian with any questions you may have regarding the health and well-being of your animal. Never disregard professional veterinary advice or delay seeking treatment based on information provided on this website.

2. No Veterinary-Client Relationship
Use of this website does not establish a veterinary-client relationship between you and Pink Zebra or any of its staff members. Any information or recommendations provided on this website, through email, or in communications with Pink Zebra representatives are intended for general guidance only and do not constitute veterinary advice. For specific health concerns or issues regarding your pet, consult directly with a qualified veterinarian who can provide a thorough examination and professional care tailored to your animal's specific needs.

3. Use of Holistic Therapies
Pink Zebra offers holistic and complementary therapies, such as PEMF therapy, kinesiology taping, and nutritional advice. These therapies are designed to support your pet’s overall wellness and are not a substitute for professional veterinary care. Always consult with your veterinarian before starting any new treatment, especially if your pet has existing health conditions. Our products and services are intended to be used as part of a comprehensive care plan.

4. Use of the Site and Products
You may use this website only for lawful purposes and in accordance with these Terms and Conditions.
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‍By using our site, you agree not to:
-Violate any applicable federal, provincial, local, or international law or regulation.
-Exploit, harm, or attempt to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.
-Transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
-Impersonate or attempt to impersonate Pink Zebra, a Pink Zebra employee, another user, or any other person or entity.
-Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the site, or which, as determined by us, may harm Pink Zebra or users of the site, or expose them to liability.
-Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
-Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the site, the server on which the site is stored, or any server, computer, or database connected to the site.

5. Intellectual Property Rights
All content on this site, including text, graphics, logos, images, audio clips, video, and digital downloads, is the property of Pink Zebra or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may access and use the site and its content for your personal, non-commercial use only. Any other use, including reproduction, modification, distribution, or republication of the content, is strictly prohibited without prior written permission from Pink Zebra.

6. Product Information and Availability
We strive to ensure that all product descriptions, pricing, and availability information on our website are accurate and up-to-date. However, we cannot guarantee that all information is error-free or complete. Prices and availability of products are subject to change without notice. Pink Zebra reserves the right to discontinue any product at any time. If a product is listed at an incorrect price due to a typographical error or an error in pricing information, we have the right to refuse or cancel any orders placed for that product.

7. Orders and Payment
By placing an order on our website, you agree to provide current, complete, and accurate purchase and account information. You agree to promptly update your account and other information, including your email address and payment method, so we can complete your transactions and contact you as needed. Pink Zebra reserves the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or issues identified by our fraud prevention department.

‍Payment Methods:
We accept various payment methods, including major credit cards and other secure payment gateways as indicated on our website. All payments are processed securely, and we do not store your credit card information.

‍Billing and Account Information:
You agree to provide accurate and complete billing information. If we suspect any fraudulent activity, we may cancel your order and restrict access to your account.

8. Shipping and Delivery
We strive to process and ship all orders promptly. Estimated delivery times are provided for your convenience but are not guaranteed. Pink Zebra is not responsible for delays caused by shipping carriers or unforeseen circumstances. Shipping charges and methods are displayed at checkout and vary based on the destination and selected shipping option. Any customs duties or taxes imposed by the destination country are the responsibility of the customer.

9. Returns and Refunds
Your satisfaction is our priority. If you are not satisfied with your purchase, you may return it in accordance with our return policy. Returns must be requested within 30 days of the delivery date. Products must be in their original condition, unopened, and with all packaging intact. Refunds will be issued to the original payment method, excluding shipping and handling fees.

‍Non-Returnable Items:
Certain products, such as custom orders, perishable goods, and digital downloads, are not eligible for return. Please refer to our full return policy on the website for detailed information.

10. User Accounts
To access certain features of the site, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or password. Pink Zebra reserves the right to terminate accounts, cancel orders, or refuse service at our discretion.

11. Indemnification
You agree to indemnify, defend, and hold harmless Pink Zebra, its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys' fees, arising out of or related to your use of the website, violation of these Terms and Conditions, or infringement of any intellectual property or other right of any person or entity.

12. Limitation of Liability
In no event shall Pink Zebra, its affiliates, officers, directors, employees, agents, or licensors be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of or inability to use the site, even if Pink Zebra has been advised of the possibility of such damages. This includes, but is not limited to, damages for errors, omissions, interruptions, defects, delays, or computer viruses.

13. Dispute Resolution and Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Province of Alberta, Canada, without regard to its conflict of law principles. Any disputes arising out of or relating to the use of this website or these Terms and Conditions shall be resolved exclusively in the provincial or federal courts located in Calgary, Alberta. By using this site, you agree to submit to the jurisdiction and venue of these courts and waive any objection to such jurisdiction or venue.

14. Electronic Communications
By using our site or sending us emails, you are communicating with us electronically and consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the site. You agree that all agreements, notices, disclosures, and other communications provided to you electronically satisfy any legal requirement that such communications be in writing.

15. Termination
Pink Zebra reserves the right, in its sole discretion, to terminate or suspend your access to all or part of the site, with or without notice, for any reason, including without limitation, breach of these Terms and Conditions. In the event of termination, your obligations under these Terms and Conditions will continue, including the representations and warranties made by you, and the indemnification and limitation of liabilities.

16. Force Majeure
Pink Zebra shall not be liable for any failure or delay in performing its obligations under these Terms and Conditions if such failure or delay is caused by circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, strikes, supply shortages, transportation disruptions, or any other event beyond its control.

17. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. Any invalid or unenforceable provision will be construed as nearly as possible to reflect the original intent of the parties.

18. Entire Agreement
These Terms and Conditions, together with our Privacy Policy and any other legal notices or policies published on the site, constitute the entire agreement between you and Pink Zebra regarding your use of the site and supersede any prior agreements or understandings, whether written or oral, related to your use of the site.

19. Changes to These Terms and Conditions
Pink Zebra reserves the right to modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on the site. Your continued use of the site after changes are posted constitutes your acceptance of the revised Terms and Conditions.

20. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us at:

Pink Zebra Inc.
1111 4 Street SW,
Calgary, AB T2R 1N2
Phone: +1 (825) 454-7465
Email: info@pinkzebra.ca